3 Ways to Make Customer Success Smarter During a Recession
Considering belt tightening on your company’s budget? Probably a good idea given that, according to The Conference Board, 60% of surveyed CEOs foresee a recession by the end of 2023 and 55% expect inflation to extend into 2023. Are your investors increasingly looking for their portfolio companies to spend more wisely in the interest of preserving financial runway? Here are three ways to enhance your Customer Success IQ in the face of economic uncertainty Develop a consistent, repeatable plan for addressing customers that [...]